An inspiring act of kindness in Chicago

Every so often, we have  an experience that reaffirms our belief in the goodness of people. This morning, it was my turn. I have spent the last several weeks running to six conferences, presenting five papers and delivering one keynote speech in three different time zones! It has been quite the month and I am […]

A successful June MCM residency with three major innovations!

I am very pleased to look back on this successful residency week in the McMaster-Syracuse Master of Communications Management program. Students from near and far gathered at the Ron Joyce Executive Education Centre in Burlington, Ontario for a week of intense collaborative learning and networking. Three courses were taught: “Reputation and Brand Management,” “Negotiation: Theory […]

Gave guest lecture on social media in crisis and reputation

Last night I gave a lecture in Heather Pullen’s class on “Issues and Crisis Management” taught in the Continuing Education public relations diploma program at McMaster University. What was supposed to be a one hour lecture turned into  a full three-hour workshop – mostly because of the students who were completely engaged and full of […]

Gave keynote speech at the Golden Horseshoe IABC AGM

Last night, I was honoured to give the keynote address to the Annual General Meeting of the International Association of Business Communicators on the topic of “Communications 2.0: How social media has changed the way we do our jobs.”It was a great night, full of lively and productive discussion. After a delicious barbecue which featured […]

A Successful CPRS 2012 for the MCM

The McMaster-Syracuse MCM made waves at Currents 2012, as professional communicators from across Canada gathered to learn, debate and network at the Fairmont Empress in Victoria’s inner harbor. Our Master of Communications Management alumni were well represented by senior Canadian Public Relations Society members, Colleen Killingsworth, MCM, APR, ABC, FCPRS and Heather Pullen, MCM, APR, […]