New Year’s Resolutions 2021

This year was a strange year. COVID-19 kept us at home and made many of us sick – I had extended family members who caught COVID-19 and survived, thankfully. As many of you know, my life revolves around my work as a professor of communication studies and communications management at McMaster University and my work […]

Strategic PR and the value chain, pt 5: building relationships in social media

In yesterday’s post, I discussed how public relations became more strategic, as it evolved into a two-way symmetrical model, focused on building relationships between organizations and their publics. Today, I will  discuss how social media has changed the landscape and evolved PR strategy from a two-way symmetrical model to a two-way dialogical model. Social media has […]

Strategic PR and the value chain, pt 4

Yesterday, I mentioned a piece published in the McMaster Daily News featuring my colleague @TerryFlynn’s ideas on the various scandals in journalism, particularly the Leslie Roberts one, which is directly linked to public relations. In this great piece, Terry mentioned something that stuck with me: “Let me first address the issue of the name of […]

A tribute to Terry Flynn, my dear colleague and PR mentor

Today, my colleague Terry Flynn, co-founder (with Maria Russell) of the McMaster-Syracuse Master of Communications Management program (of which I am director), was interviewed for the McMaster Daily News today. The piece listed his recent achievements and focused on his opinions on the unfolding crises in journalism in the Leslie Roberts, Amanda Lang and Jian […]

Strategic PR and the value chain, pt 3

Yesterday I mentioned the concept of strategic PR and linked it to relationships. What did I mean? At the core of any enterprise, particularly nascent ones like startups, are a set of relationships. The owners or managers of the business have to build relationships with funders, employees, various media, government, third party regulators, and many […]

Strategic PR and the value chain, pt 1

It is important for public relations pros to think about where you fit in the value chain of an organization. In a world of always-on, instant communications, it is easy to think that organizations will automatically recognize how important building an managing relationships with stakeholders and other audiences is. The thing to remember is that […]

Building the case for PR: Helping startups succeed

Let’s continue with the analysis that I began in yesterday’s post on law’s status as a respected profession and the fact that public relations is generally held in lesser esteem. The question a few people posed to me in emails is: “What can we do to garner more status and prestige for PR?” For me, […]