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What makes the McMaster-Syracuse MCM program so special?

Last week, I was happy to host my 17th residency as director of the Master of Communications Management program, offered in partnership McMaster University and the S.I. Newhouse School of Public Communications at Syracuse University. It was, as they all have been, a beautiful, warm, exciting and fascinating experience. The MCM program and community is […]

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Back from research leave

This Canada Day marked my return from a year’s research leave. It has been a good year- I moved into a new home, got involved in the federal election, made a bunch of great new friends, and wrote most of a new book on social media in Canada. I also became pescetarian and mindfully started […]

Strategic PR and the value chain, pt 5: building relationships in social media

In yesterday’s post, I discussed how public relations became more strategic, as it evolved into a two-way symmetrical model, focused on building relationships between organizations and their publics. Today, I will  discuss how social media has changed the landscape and evolved PR strategy from a two-way symmetrical model to a two-way dialogical model. Social media has […]

A tribute to Terry Flynn, my dear colleague and PR mentor

Today, my colleague Terry Flynn, co-founder (with Maria Russell) of the McMaster-Syracuse Master of Communications Management program (of which I am director), was interviewed for the McMaster Daily News today. The piece listed his recent achievements and focused on his opinions on the unfolding crises in journalism in the Leslie Roberts, Amanda Lang and Jian […]

Applications OPEN for the McMaster-Syracuse MCM program 2015-16

As program director, I am pleased to announce that applications to our extraordinary Master of Communications Management program are now open! The MCM program offered in partnership between McMaster University’s DeGroote School of Business and Dept of Communication Studies and Multimedia and the Newhouse School of Public Communications at Syracuse University. The MCM program combines four […]

Drucker’s “Managing Oneself” applied to communications management

I was recently perusing the archives of the Harvard Business Review and came across a classic piece by management theorists Peter Drucker, On Managing Oneself [pdf]. Even though it was written in 1999, before the social media and mobility revolution took off,  this chapter from his prescient book, Management Challenges for the 21st Century, seems more relevant […]

@McMasterMCM Winter Residency – A great success!

Last thursday, the Winter Residency of the @McMasterMCM program – a resounding success. We had a record number of 42 students registered across years 1 and 2 of the program. Our students came from all over Canada: every province except New Brunswick, Nova Scotia and PEI. We also had students from Mexico and Oman! We […]

MCM Winter Residency 2014: Strategic reputation management through research

This week, I have the pleasure of hosting the McMaster-Syracuse MCM Winter Residency 2014. Both the first year and the second year cohorts are here. Here’s what they will be taking: First Year MCM (2nd Term of Program): COMM MGMT 722 Managerial Finance COMM MGMT 712 Public Relations and Communications Research Second Year MCM (5th […]

Strategy is a very human thing.

When we say “thinking strategically” we often seem to mean thinking managerially. We confuse strategy with good planning. However, planning really is a question of organizing your tactics in a logical and efficient way. Strategy goes beyond planning and setting measurable goals and objectives – it means being able to imagine how your organization or […]

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